# Nearly dead after update

**URL:** https://forums.sifive.com/t/nearly-dead-after-update/7171
**Category:** HiFive Premier P550
**Created:** [March 24, 2025, 11:12am UTC](https://forums.sifive.com/t/nearly-dead-after-update/7171 "2025-03-24T11:12:40Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![xdod](https://avatars.discourse-cdn.com/v4/letter/x/d26b3c/32.png) [@xdod](https://forums.sifive.com/u/xdod)
#### Post date: [March 24, 2025, 11:12am UTC](https://forums.sifive.com/t/nearly-dead-after-update/7171/1 "2025-03-24T11:12:40Z")

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the board ran great for 2 days and then an update came and since then all 4 cores are always at 100% and it takes up to 1 minute to start any application or it cancels it.  
It is also not possible to set the language.  
How can I reinstall the Ubuntu?

When booting via recovery mode, the screen freezes. It then simply stops working.

 ![IMG_6675](https://us1.discourse-cdn.com/flex020/uploads/sifive/original/2X/b/b6ecc514566091d6565789c3391a6204ad11fae5.jpeg)

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### Author: ![drmpeg](https://sea2.discourse-cdn.com/flex020/user_avatar/forums.sifive.com/drmpeg/32/1301_2.png) [@drmpeg](https://forums.sifive.com/u/drmpeg)
#### Post date: [March 24, 2025, 8:33pm UTC](https://forums.sifive.com/t/nearly-dead-after-update/7171/2 "2025-03-24T20:33:59Z")

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This thread was for early access customers, but the instructions apply to reinstalling Ubuntu.

> [@HiFive Premier P550 Ubuntu 24.04 Update now available](https://forums.sifive.com/t/hifive-premier-p550-ubuntu-24-04-update-now-available/6785):
>
> For those of you who purchased an Early Access Version of the HiFive Premier P550, you can now update your boards to Ubuntu 24.04. The image update guide is located here: [https://www.sifive.com/document-file/hifive-premier-image-update-procedure](https://www.sifive.com/document-file/hifive-premier-image-update-procedure) and the Ubuntu 24.04 RISC-V image is here: Enjoy Ubuntu on the HiFive Premier P550

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### Author: ![xdod](https://avatars.discourse-cdn.com/v4/letter/x/d26b3c/32.png) [@xdod](https://forums.sifive.com/u/xdod)
#### Post date: [March 26, 2025, 6:02pm UTC](https://forums.sifive.com/t/nearly-dead-after-update/7171/3 "2025-03-26T18:02:55Z")

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Hi,  
We have a HiFive Premier P550 board with date code 2450M. It had Ubuntu 24.04. on it and then it installed an update and since then it takes minutes to open the browser or other applications in the desktop.  
Which Ubuntu version should we install for desktop.  
Should we use ubuntu-24.04.2-live-server-riscv64 or the version ubuntu-24.04.2-preinstalled-server-riscv64+unmatched.

Thx, Yogi

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### Author: ![drmpeg](https://sea2.discourse-cdn.com/flex020/user_avatar/forums.sifive.com/drmpeg/32/1301_2.png) [@drmpeg](https://forums.sifive.com/u/drmpeg)
#### Post date: [March 26, 2025, 9:26pm UTC](https://forums.sifive.com/t/nearly-dead-after-update/7171/4 "2025-03-26T21:26:26Z")

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The correct image is here:

[https://github.com/sifiveinc/hifive-premier-p550-ubuntu/releases/download/2025.02.00/ubuntu-24.04-preinstalled-server-riscv64.img.xz](https://github.com/sifiveinc/hifive-premier-p550-ubuntu/releases/download/2025.02.00/ubuntu-24.04-preinstalled-server-riscv64.img.xz)

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### Author: ![xdod](https://avatars.discourse-cdn.com/v4/letter/x/d26b3c/32.png) [@xdod](https://forums.sifive.com/u/xdod)
#### Post date: [March 27, 2025, 11:53am UTC](https://forums.sifive.com/t/nearly-dead-after-update/7171/5 "2025-03-27T11:53:53Z")

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… and follow the instructions for USB stick, right ?

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<div class="post-metadata">

### Author: ![drmpeg](https://sea2.discourse-cdn.com/flex020/user_avatar/forums.sifive.com/drmpeg/32/1301_2.png) [@drmpeg](https://forums.sifive.com/u/drmpeg)
#### Post date: [March 27, 2025, 11:44pm UTC](https://forums.sifive.com/t/nearly-dead-after-update/7171/6 "2025-03-27T23:44:59Z")

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Yes.

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### Author: ![xdod](https://avatars.discourse-cdn.com/v4/letter/x/d26b3c/32.png) [@xdod](https://forums.sifive.com/u/xdod)
#### Post date: [March 28, 2025, 3:23pm UTC](https://forums.sifive.com/t/nearly-dead-after-update/7171/7 "2025-03-28T15:23:49Z")

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Hi,

Thank you for your help. Everything worked fine.  
It is a pity that there is no current macOS driver for the FTDI chip. Then the whole ext4 format for the USB stick would have been easier. We also found the bootloader\_ddr5\_secboot.bin on the git page.

Now everything works again.

During an update, the graphics drivers and other drivers were corrupted. That was the whole problem.

Thx, Yogi
